At Tuesday Bazaar, we strive to provide our customers with the best quality pre-loved Converse shoes. If you are not satisfied with your purchase, we’re here to help. Our return and refund policy lasts 7 days. If 7 days have passed since your purchase, we unfortunately cannot offer you a full refund or exchange.

To be eligible for a return, your item must be unused, in the same condition that you received it, and must include its original packaging.

Non-Returnable Items

Certain items are not eligible for returns:

  • Gift cards
  • Items purchased on clearance or marked as “Final Sale”
  • Products damaged due to misuse or negligence after purchase

Conditions for Partial Refunds

Partial refunds may be granted in the following cases:

  • Items that are not in their original condition or are damaged for reasons not due to our error
  • Items returned after the 7-day return window

Refund Process

  1. Inspection: Once your returned item is received and inspected, we will notify you via email regarding the approval or rejection of your refund.
  2. Refund Approval: If approved, your refund will be processed, and the amount will be credited to your original method of payment within 7-10 business days.

Late or Missing Refunds

If you haven’t received your refund yet:

  • Check your bank account and credit card statement.
  • Contact your bank or credit card company as it may take some processing time before the refund is posted.
  • If you’ve done all of this and still have not received your refund, please contact us at support@tuesdaybazaar.com.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange your item for the same product, please email us at support@tuesdaybazaar.com and ship your item to:
Tuesday Bazaar Returns, [Insert Address]

Shipping Returns

To return your product, please mail it to:
Tuesday Bazaar Returns, [Insert Address]

  • Customers are responsible for return shipping costs, which are non-refundable. If you receive a refund, the cost of return shipping will be deducted from the refund amount.
  • For expensive items, we recommend using a trackable shipping service or purchasing shipping insurance.

Need Help?

If you have any questions about our return and refund policy, please contact us at:
📧 support@tuesdaybazaar.com
📞 +92-302-0953221